Dettaglio lavoro

At Accenture Operations we rethink the way people work, and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of our team, you will work from Monday to Friday, 09:00-18:00, in a hybrid setup from  Bucharest.

How you'll make an impact:

• You are responsible for daily supervision of a HR team (e.g., delivery, process, business operations);
• You will manages the workload of the team, may make work assignments, and has responsibility for developing team members;
• This job also operates as a subject matter expert and may be the escalation point for issue resolution and customer escalations;
• The job manages effective internal/external client relationships within a defined area of responsibility and builds client relationships in the wider group or unit;
• This job also exercises consistent judgment and discretion with work directly related to management policies and the general operations of the business;
• Interpret day-to-day business objectives and prepare/execute operational practices/work programs;
• Ensure proper execution of processes by team - Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately;
• May perform data entry or other client related tasks in various systems, as required;
• Plan and facilitate weekly (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations; may develop presentation content;

Job Qualifications

Skills that make your work successful:

• Excellent oral and written communications skills in German and English, at least B2 level;
• Between 2 and 5 years of experience in a similar role (team lead, people lead, people manager positions).
• Comfortable using digital tools and platforms (e.g., HR systems, ticketing tools, internal portals);
• Highly proficient in Microsoft applications (Word, PowerPoint, Excel, Outlook);
• Bachelor's Degree;
• Demonstrated expertise in HR process area;
• Coaching/mentoring skills;
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues.

Employee Benefits – Be well, work well, live well

Be at your physical best & take advantage of additional financial support:

• Flexible medical & dental subscription plan with Regina Maria;
• Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
• Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
• Discount on Accenture shares through Employee Shares Purchase Plan;
• Referral bonus, depending on the career level of the job opening;
• Life insurance for you and your loved ones.

Follow your purpose:

• 23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
• Additional private pension plan, starting the second month of employment;
• Flexible working hours depending on project specifics;
• Access to a wide range of training and development opportunities;
• Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).

Care for you and your loved ones:

• Psychological and psychotherapy counselling support;
• Premium access to well-being apps (Calm and Wysa);
• Paid maternity or paternity leave;
• Children educational reimbursement;
• Support for adoption & psychological, financial and legal sessions for everyone in your household.