Junior (0-2 anni)

<html><body>We are seeking an organized, empathetic, and detail-oriented individual to support one of our doctors in managing daily activities and patient relations, both pre-operative and post-operative. This role is crucial for the smooth operation of medical activities, directly impacting patient experience and the doctor's daily efficiency.<ul><li>Organizational & Administrative Support:<ul><li>Handle and manage phone calls from patients, collaborators, and clinics.</li><li>Schedule consultations, interventions, and post-operative check-ups.</li><li>Manage the doctor's daily agenda and optimize the schedule.</li><li>Confirm and reschedule appointments as needed.</li><li>Organize medical and administrative documents (patient files, forms, consents).</li></ul></li><li>Patient Relations:<ul><li>Provide clear and calm information to patients before and after interventions.</li><li>Guide patients through the pre-operative process (tests, preparation, instructions).</li><li>Conduct post-operative follow-ups: calls, messages, and patient status checks.</li><li>Answer common post-intervention questions (as per doctor's instructions).</li><li>Ensure a premium, humane, and professional experience for every patient.</li></ul></li><li>Communication & Coordination:<ul><li>Maintain constant communication with the medical team and clinic reception.</li><li>Efficiently relay information between the doctor and patients.</li><li>Promptly signal urgent or sensitive situations.</li></ul></li></ul>Ideal Candidate Profile:<ul><li>Highly organized, detail-oriented, and responsible.</li><li>Excellent communication skills (verbal and written).</li><li>Empathy, calmness, and patience in patient relations.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Previous experience in medical/customer care/executive assistance is an advantage.</li><li>Good PC skills (email, calendar, Excel/Word documents).</li><li>Discretion and respect for medical data confidentiality.</li><li>Driver's license category B (optional).</li></ul>What We Offer:<ul><li>A stable and important role in a top medical environment.</li><li>Direct collaboration with a high-volume patient doctor.</li><li>A professional yet humane working environment.</li><li>Competitive salary, based on experience.</li></ul></body></html>

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