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Job description: Specialist Time Critical Airfreight Operator

The Logistics Operator for our air freight team operates Expedited and Next Flight Out (NFO) shipments via air and domestic transport for our customers. This role is responsible for receiving shipping instructions and following customer-specific guidelines in the preparation and transmission of export, import, and domestic transactions. This includes processes from booking through the confirmation of shipping.

Responsibilities:

• Monitor and manage shipments until completion while keeping customers appraised to the export/import/and domestic details of transactions using online systems.

• Coordinate shipments with international logistics agents, airlines, and various teams within the company.

• Communicate with carriers and origin and destination location international agents regarding shipment status, special handling, and delivery processes.

• Ensure accuracy and completeness of documentation.

• Work in collaboration with other departments within the company, both in EMEA and among the company’s international branches.

• Create route solutions for our customers.

Qualifications:

• Fluent in English; professional working proficiency speaking and writing.

• Logistics/Airfreight knowledge required.

• Ability to travel independently to the office in Bucharest.

• Available to work any shift which includes weekends and holidays as needed.

• Must have excellent customer service skills with the ability to build great working relationships.

• Must have strong organizational and time management skills.

• Strong critical thinking and problem-solving skills.

• Service oriented, team player, intelligent, and willing to go the extra mile.

• Able to work well within a team.

• Ability to work under pressure while maintaining professionalism.