Job details

Join our dynamic team as a Swedish-speaking Travel Support Representative and become a vital part of a global travel marketplace. In this role, you'll provide exceptional support to travelers, ensuring their journeys are smooth and enjoyable. You'll handle inquiries related to flights, accommodations, car rentals, and more, all while maintaining a high standard of customer service.

• Handle customer inquiries via calls, email, and chat
• Provide accurate information and solutions for travel services
• Ensure customer satisfaction with empathy and professionalism
• Work towards individual and team performance goals
• Maintain and update customer information in our systems
• Build and maintain knowledge of our products and services
• Participate in training and quality improvement initiatives

Requirements include fluency in Swedish, a good level of English, strong communication skills, and the ability to multitask in a fast-paced environment. A high school diploma is required, and customer service experience is a plus.

We offer a full-time role with standard working hours, a competitive salary, performance-based bonuses, and a hybrid working model. Enjoy fully paid training, continuous learning opportunities, and career growth potential. Benefit from health and wellbeing initiatives, relocation support, and additional perks like transportation allowances, medical plans, and corporate discounts.