Job details

Join BMC Helix, where innovation meets impact. As a Sales Order Specialist, you'll play a crucial role in supporting our dynamic sales teams and prestigious enterprise clients. Your responsibilities will include:

• Guiding sales teams on quote preparation, order processing, and customer order issues.
• Providing Level 1 legal support and generating contractual agreements.
• Reviewing, validating, and processing orders with precision and timeliness.
• Ensuring compliance with licensing policies and corporate procedures.
• Communicating proactively with field sales and managers to resolve order issues.
• Developing a deep understanding of revenue recognition and accounting policies.
• Supporting order management through knowledge of Oracle, SFDC, and financial operations.
• Identifying solutions to nonstandard tasks and queries.
• Sharing expertise and providing guidance to colleagues.

To excel in this role, you should have:

• Fluency in French, both spoken and written.
• Strong attention to detail and accuracy.
• Proven ability to collaborate effectively and courteously.
• Experience with order services back-office applications.
• Knowledge of license revenue recognition requirements.
• Proficiency in communication tools and Office suite applications.

Why work with us? At Helix, you'll be part of a culture that values trust, transparency, and grit. We offer a flexible and inclusive environment where you can make a real impact. Whether remote or in-office, you'll have the space to contribute meaningfully and grow professionally. If you're excited about Helix but unsure if you meet every qualification, we encourage you to apply. We value diverse perspectives and believe the best ideas come from everywhere.