Job details

We’d love it if you had:

• Attention to Details;
• Ability to learn new software technologies;
• Problem-solving skills
• A technical, logical thought process 
• Ability to work flexible shifts and to adapt to changing work schedules
• Identifying Process Improvements;
• Prioritizing Requests;
• Nice to have: MCSA Windows Server, CCNA.

You need to successfully:

• Identify, troubleshoot, and fix users IT issues;
• Create and update knowledge base;
• Help users for using in efficient way IT systems and tools provided by the company;
• Answer and treat each issue according with procedures via ticketing system
• Installing and configuring company workstations, software, network systems, printers, and scanners;
• Monitoring and maintaining computer systems and networks.
• Software and application management (install, configure and removal;
• AD accounts management (change passwords or create new accounts).
• Asset management (add new assets, change assets status);
• Troubleshoot applications when incidents arise and escalate them to the responsible authority
• Cooperate with other teams;
• Communicate with service providers if the need arises

Nice to have:

• Knowledge in PowerShell Scripting, WMI, GPOs, IIS, AV Solutions and Admin Center;
• Understanding of SCCM, VPN, Proxy, RADIUS, Networks, Subnets and VLANs.

What comes with the job?

• A motivating salary package & flexible benefits.
• Specialized trainings & free access to learning platforms.
• Subscription to medical services.
• Opportunities for development and promotion within a young and dynamic team.
• Pleasant working environment in a continuously expanding company.