Job details

Are you an ambitious, results-oriented professional with experience in sales or customer support? We are looking for an Fleet Account Management Specialistr for a 12-month period to join our team and contribute to operational success and business growth.

Key Responsibilities:

• Maintain frequent communication via different channels with the assigned Accounts (Fleets), prepare comprehensive data analysis using available tools, and offer personalized recommendations, aiming for business optimization and Fleets growth;
• Solve fleet partner requests and escalations in a timely manner and follow up on recommendations being implemented;
• Support in creating processes in order to optimize the acquiring and engagement of our partners;
• Expand our fleet partner relationships in your area and acquire new fleet partners;
• Maintain subject matter expertise in assigned areas - Fleet Management & Support by sharing learnings and insights and offering recommendations;
• Collaborate with different teams and key stakeholders(Local Operations, Business Development, Legal, Policy, Customer Support etc).

Requirements:

• Completed Higher Education;
• At least 1 year of experience in sales or customer support;
• Advanced English and Fluent Romanian are mandatory;
• Proficiency in Microsoft Office and other relevant digital tools;
• Strong analytical skills, problem-solving abilities, and attention to detail;
• Excellent communication and interpersonal skills;
• Ability to manage multiple tasks efficiently in a structured manner;
• Background in customer support with transferable skills is welcomed.