Job details

Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

The role also involves voice support, including handling inbound or outbound calls with employees or stakeholders.

By being part of our teams, you will work from Monday to Friday, 09:00-18:00, hybrid, from Bucharest or Brasov.

How you’ll make an impact:

• Manage customers’ expectations;
• Reconcile client’s accounts;
• Receive and analyze the queries from our customers and make sure that they make their payment in time;
• Work in various tools (such as Oracle, SAP, Microsoft Outlook or Excel).
• Solves situations related to policies and holders queries with the help of specific finance procedures
• Develops good client relationships and raises in time the risks related to client management / satisfaction
• Subject to regular local supervision of progress against results.
• Perform revenue recognition checks as per client policies and procedures

Skills that make your work successful:

• You have advanced Finnish level & advanced English language skills;
• You communicate easily;
• Previous experience in F&A is nice to have. Between 1 and 2 years of relevant experience may be required for some roles;
• Bachelor's degree or high school degree- mandatory requirement;
• You are a team-player;
• You can solve urgent matters;
• You are reliable and proactive.

Employee Benefits – Be well, work well, live well

Be at your physical best & take advantage of additional financial support

• Flexible medical & dental subscription plan with Regina Maria;
• Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
• Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
• Discount on Accenture shares through Employee Shares Purchase Plan;
• Referral bonus, depending on the career level of the job opening;
• Life insurance for you and your loved ones.

Follow your purpose

• 23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
• Additional private pension plan, starting the second month of employment;
• Flexible working hours depending on project specifics;
• Access to a wide range of training and development opportunities;
• Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies,
• Pride, disability, expats).

Care for you and your loved ones

• Psychological and psychotherapy counselling support;
• Premium access to well-being apps (Calm and Wysa);
• Paid maternity or paternity leave;
• Children educational reimbursement;
• Support for adoption & psychological, financial and legal sessions for everyone in your household.

At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!