Job details
Join our team as an Assistant Manager and play a pivotal role in delivering exceptional service and operational excellence at Harry Ramsden’s. As a key leader, you will:
- Coordinate the team during shifts to ensure efficient service for all customers.
- Deliver an outstanding customer experience by adhering to service steps and brand standards.
- Ensure all products meet company specifications for quality, portioning, and presentation.
- Represent the Harry Ramsden’s brand and uphold all company policies.
- Train and support the team to maintain high standards of quality and service.
- Lead the team from the front during peak times for operational efficiency.
- Handle customer complaints professionally and with a solution-oriented approach.
- Adhere to and enforce food safety, health, and safety procedures.
- Follow FIFO procedures and product shelf-life guidelines.
- Maintain a high level of cleanliness and organization in the work area.
- Monitor daily activities, stock levels, and waste.
- Support the Store Manager in achieving operational and financial goals.
Benefits of working with us include:
- Opportunity to work with an international brand with clear standards.
- Organized work environment with well-defined procedures.
- Potential for professional development within a structured team.
- A role with real responsibility in the daily operation of the restaurant.
