Job details

Join Unfrosen.com, Europe's pioneering B2B marketplace for excess stock, and play a vital role in empowering local entrepreneurs with access to international brands and competitive prices. As an Account Manager for the France market, you'll be instrumental in supporting merchants as they integrate with our platform and maximize its benefits.

Key Responsibilities:

• Identify and qualify leads on the Unfrosen platform proactively.
• Manage the entire account process, from onboarding to payment and delivery oversight.
• Collaborate with Supply and Operations to ensure client satisfaction and timely deliveries.
• Exceed operational KPIs while maintaining organized CRM records.
• Collect customer feedback to enhance our platform and offerings.

About You:

• 2+ years of experience in customer support or account management, preferably in e-commerce or startups.
• Fluent in French and English.
• Proficient with MS Office, Google Workspace, and CRM tools.

Benefits:

• Competitive salary with commission.
• Accelerated skill development in a dynamic startup environment.
• Collaborative team culture focused on growth and knowledge-sharing.
• Health insurance provided by Regina Maria.