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Join PaySet & Power the Future of Payments!
At PaySet Limited, we’re not just moving money — we’re connecting people, businesses, and borders. As a UK-licensed Electronic Money Institution (EMI), we make cross-border and local payments secure, simple, and accessible for a truly global community.
We believe diversity fuels innovation, and we’re proud of the inclusive culture we’re building together. Now, we’re growing — and we’re looking for a Customer Experience Representative who’s ready to make an impact.

Your Role: Where Service Meets Fintech
You’ll be at the heart of our customer journey, ensuring every interaction reflects trust, accuracy, and care.
What you’ll do:
Deliver outstanding customer experiences by processing transactions with precision

• Support clients via email and chat, providing clear, timely, and professional responses
• Verify and validate customer data in line with compliance standards
• Review and audit your own work to ensure top-tier accuracy
• Compile research findings and present them in a structured format
• Follow internal procedures and regulatory policies with confidence
• Escalate complex issues and contribute to continuous improvement
• Turn customer feedback into meaningful insights
• Collaborate closely with internal teams to exceed client expectations

What You Bring to the Table
Strong English communication skills (written & spoken)
Tech-savvy mindset with a willingness to learn new tools
Ability to multitask and thrive in a fast-paced environment
Working knowledge of Microsoft Office (Excel, Word)
Previous customer support experience (a plus!)

• Familiarity with payment systems such as SWIFT, SEPA, ACH, Faster Payments, or Fedwire (a big advantage)
• Customer-first attitude with sharp problem-solving skills
• Flexibility to work with diverse personalities
• A proactive, “let’s-get-it-done” team spirit

Why You’ll Love Working at PaySet
Competitive salary package
Private medical insurance
Meal tickets (Pluxee)
Supportive, collaborative team culture
Ergonomic office setup — yes, including a lumbar massage chair

•  Stable, long-term role with an indefinite contract

Important Details
This is an on-site position (remote work only in exceptional cases)

• Fixed schedule: Monday–Friday | 10:00–18:00

Ready to grow your career in fintech and make a real difference?
 Apply now and become part of a team that’s shaping the future of digital payments.