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We are looking for a passionate and highly skilled Learning & Development Expert to join our Global People team. In this role, you will play a key part in designing, implementing, and managing leadership and capability-building programs across the organization. You will collaborate with global stakeholders, ensure high-quality learning delivery, and contribute to building a culture of continuous development.

Soft Skills Training & Facilitation

• Design and deliver live soft skills training sessions, including leadership, communication, feedback, collaboration, stakeholder management, and other professional skills.
• Facilitate engaging, interactive learning experiences for diverse, global audiences, both in-person and virtually.
• Adapt delivery style and content to different learner groups, levels, and cultural contexts.
• Apply adult learning principles to create learning experiences that are practical, relevant, and engaging.
• Monitor how learning is transferred into day-to-day behaviours and adjust content and facilitation approaches accordingly.

Learning Design & Programme Development

• Design blended learning solutions that combine live facilitation, digital learning, and practice-based activities.
• Create and continuously improve soft skills learning content, including session materials, facilitator guides, and e-learning components.
• Organize and support pilot programmes, collect learner feedback, and iterate on content based on insights.
• Use digital tools to create flexible and innovative learning experiences that support different learning needs.

Learning Programmes & Delivery Support

• Coordinate and support global leadership and functional development programmes, ensuring smooth delivery and a consistent learner experience.
• Manage learning logistics, including scheduling sessions, arranging facilitators, and managing participant enrolment.
• Support learners by responding to training-related queries and providing guidance throughout the learning journey.

Stakeholder Collaboration

• Collaborate closely with subject matter experts (SMEs), CoE, and key stakeholders to ensure soft skills learning solutions align with business needs.
• Share programme insights, evaluation results, and recommendations to support continuous improvement.

Systems, Data & Continuous Improvement

• Maintain accurate and up-to-date learning events and content in the Learning Management System (LMS).
• Contribute to LMS improvements that enhance the learner experience.
• Track learning effectiveness through feedback, data, and L&D KPIs, and use insights to improve learning design and delivery.

Capability & Culture

• Contribute to capability assessments to identify soft skills development needs across the organization.
• Support the development of a coaching culture and a mindset of continuous professional development.
• Contribute to strategic learning initiatives, delivering within agreed timelines and budgets.

Compliance & Ways of Working

• Work collaboratively with team members to deliver learning initiatives effectively and on time.
• Ensure compliance with internal quality standards and procedures, including ISO 9001 requirements.

What We Offer

• Opportunity to shape global learning initiatives
• The opportunity to work in a multi-cultural environment
• Professional growth and development opportunities
• Inclusive and supportive working environment
• Competitive salary package & meal vouchers
• Private medical insurance
• Everything you want to read from Bookster
• Learning programs for your development
• Wellness activities for your wellbeing