Detalii loc de munca

Join our dynamic team as a Swedish-speaking Travel Support Representative and become a vital part of a global travel marketplace. In this role, you'll assist travelers by providing exceptional support for flights, accommodations, car rentals, and other travel services. Embrace the opportunity to help people while enjoying a stable role with standard working hours and a healthy work-life balance.

• Handle customer inquiries via calls, email, and chat.
• Provide accurate information and effective solutions for travel services.
• Ensure customer satisfaction with empathy and professionalism.
• Work towards individual and team performance goals.
• Maintain and update customer information in internal systems.
• Build and maintain knowledge of client products and services.
• Participate in training and quality improvement initiatives.

Requirements include fluency in Swedish, good English skills, strong communication abilities, and confidence in using computers. A high school diploma is required, with customer service experience as a plus. Flexibility and adaptability are key, along with the ability to multitask in a fast-paced environment.

Enjoy a full-time role with standard working hours (Mon–Fri, 10:00–19:00), a competitive salary, and a monthly performance-based bonus. Benefit from a hybrid working model, fully paid training, continuous learning programs, and career growth opportunities. Additional perks include health and wellbeing initiatives, relocation support, and various allowances and bonuses.