We are looking for a new colleague for the role of Junior System Administrator, who will join our team and be responsible for IT support processes at our client's office in Bucharest.
You will be supported by our back-office team of IT specialists, organized by technologies and skill levels. To be successful in this role, you need a strong desire to learn and a good understanding of IT support.
Job requirements:
• High school or university degree in a technical field;
• Knowledge of email configuration and troubleshooting;
• Operating system knowledge: Windows/MAC;
• Knowledge of Active Directory/DNS/DHCP;
• Understanding of network protocols, TCP/UDP ports;
• Hardware knowledge for computers and printers;
• Knowledge of network services and troubleshooting;
• Organizational skills and the ability to meet deadlines.
Main responsibilities:
• Email configuration and troubleshooting;
• Operating system support: Windows/MAC;
• Knowledge of Active Directory/DNS/DHCP;
• Understanding of network protocols, TCP/UDP ports;
• Hardware support for computers and printers;
• Using the helpdesk ticketing system and resolving tickets within the agreed SLA;
• Remote support for employees working from home;
• Managing users and their permissions in the applications used;
• Installing and configuring company-purchased equipment;
• Identifying and resolving software, hardware, network, and printer-related issues.
Benefits:
Attractive salary;
Certifications;
Constant trainings;
Project and performance bonuses;
Gym subscription via 7Card;
An extra day off for 3 years of seniority in the company;
Christmas bonuses, etc.
We offer a great opportunity to develop a career in IT, in a young team and an excellent learning environment. We are looking forward to meeting you!