Detalii loc de munca

Limbi vorbite

Română (nativ)Engleză (avansat)Germană (avansat)

Join our dynamic team as a JuniorOrder Administrator and take on a crucial role in ensuring smooth customer order processing within our innovative environment. Here's a breakdown of your main responsibilities:

Order Processing Excellence: Receive, review, and input customer orders into our advanced business systems (SAP, MS Dynamics) with meticulous attention to detail, ensuring the accuracy of customer information.
Effective Communication: Act as the key liaison with customers and colleagues, promptly acknowledging delivery/installation dates, registering updates, and maintaining open lines of communication.
Record Management: Commit to maintaining accurate and up-to-date records of customer data within company systems to enhance overall operational efficiency.
Customer Issue Resolution: Respond promptly to customer escalations, conducting thorough verifications, and finding appropriate solutions. Escalate issues to higher support levels if necessary.

Here's what we're looking for:

Education and Experience: High school diploma required, university degree desired. At least 1 year of relevant experience in customer service, sales, logistics, or supply chain. Bonus points for an additional year of experience in electromobility.
Skills and Traits: Strong communication and coordination skills, attention to detail, analytical thinking, customer-focused mindset, reliability, and flexibility.
Technical Aptitude: Demonstrated interest in technical subjects and a proactive drive to find solutions. At least an average level of proficiency in MS Office, and familiarity with SAP is a definite advantage.
Team Collaboration: Ability to work efficiently in a team, including virtual or remote teams.
Language Proficiency: Good command of German and English languages is a must.

Join our team and contribute to a dynamic work environment where your skills are valued, and your efforts make a significant impact.

What we offer:

A chance to test and grow your skills, through challenging projects
A great work environment with great colleagues that offer support and guidance

Attractive benefits package
Regina Maria medical subscription for you and your family according with internal police
Meal vouchers
Special discounts for gyms
Additional days off
DKV card with discount for fuel valid in 25 countries
When you are in the office can have free facilities like massage, fruits, coffee
Flexible working hours with home office and flextime
Continuous training
- and much more...

Beneficii acordate

Financiar

Medical

Dezvoltare

Condiții de lucru

Timp liber

DKV Mobility

4.18

DKV Mobility is the leading European B2B platform for on-the-road payments and solutions with a history of purpose driven growth for ~90 years. With our DKV Mobility service cards, our ~active customers can fuel and charge their vehicles with access to the largest energy-agnostic acceptance network in Europe; including ~67,000 conventional fuel stations, ~EV charge points and ~20,000 alternative fuel stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~30,000 vehicle service stations and innovative digital solutions. As part of our financial solutions, we are a leading VAT refund service provider. With ~1,700 employees, DKV Mobility generated a transaction volume of €12bn and a revenue of €492m inure purpose is to drive the transition towards an efficient and sustainable future for mobility.

A company's purpose is bigger than its products and services. It is the reason for which something is done or created, the reason for its very existence. Our purpose reflects our corporate DNA and addresses the "Why" behind our work.

Since day one, DKV Mobility has always been a purpose-driven company, always in motion. It is our DRIVE that has and will remain our constant companion, pushing us to constantly do better for all our stakeholders.

Mobility, our industry and the backbone of our economy, is changing. As a market leader it is our responsibility to be a driving force of this TRANSITION.

In this transition our customers need us more than ever. With access, technology, finance & trust we remain their reliable partner, guiding them towards a more EFFICIENT future. And by taking this road we create positive SUSTAINABLE change to keep our blue planet green and turning.

This is our Purpose :To drive the transition towards an efficient and sustainable future of mobility.