Encashment Agent

Salariu confidențial
Salarii pe poziții similare:940 - 1040 EUR/luna
București; Job parțial remote
Full time; 2 posturi
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About the Role

We are seeking a highly skilled and detail‑oriented Strategic Legal & Debt Recovery Coordinator to strengthen the connection between our legal teams, external debt recovery partners, and internal stakeholders.

This role plays a critical part in enhancing legal compliance, optimizing recovery workflows, reducing case resolution timelines, and implementing efficient, tech‑supported solutions. You will handle complex case documentation, monitor processes, and ensure seamless communication to support our financial stability and operational excellence.

Your Key Responsibilities:

Strategic Coordination

  • Act as the primary liaison with lawyers and external debt collection agencies for escalated or complex cases.
  • Provide strategic recommendations to improve debt recovery processes, increase efficiency, and reduce resolution time.

Advanced Monitoring & Reporting

  • Oversee compliance with payment agreements, deadlines, and legal obligations.
  • Analyze patterns in overdue payments and identify improvement opportunities.
  • Prepare and present periodic recovery reports and case updates for senior management.

Legal & Documentation Management

  • Supervise the updating and maintenance of legal cases within advanced PC‑supported systems (e.g., SAP, CRM tools).
  • Ensure accuracy, completeness, and timely delivery of legal documents to encashment partners.
  • Manage the transmission of high‑value invoices and complex cases to external collection partners.

Stakeholder Communication & Support

  • Address advanced queries regarding payment plans, propose revised terms, and support negotiations when needed.
  • Maintain continuous communication with collection partners by conducting detailed status checks and securing timely follow‑ups.
  • Prepare complete legal and financial documentation to support VAT refund processes.

Process Optimization & Compliance

  • Identify automation opportunities and introduce efficient improvements in legal and debt recovery workflows.
  • Ensure all debt recovery activities comply with current legal regulations and internal guidelines.

What You Bring:

Education & Experience

  • Bachelor’s degree in Business Administration, Law, Finance, Economics, or related fields.
  • 3–5 years of experience in debt recovery, legal case management, financial operations, or similar roles.

Skills & Competencies

  • Solid understanding of legal and financial documentation related to debt collection.
  • Proficiency in PC‑supported legal management tools (SAP, CRM, or similar systems).
  • Excellent verbal and written communication skills for liaising with legal teams and external partners.
  • Strong analytical abilities with the capacity to interpret financial data and detect trends.
  • Confident negotiation skills for handling complex agreements and disputes.

Additional Qualifications

  • Familiarity with VAT processes and documentary requirements.
  • Knowledge of relevant legal regulations in debt collection and compliance.
  • Outstanding organizational skills, precision, and the ability to manage multiple priorities under strict deadlines.

Beneficii acordate

Medical
Dezvoltare
Condiții de lucru
Timp liber
Financiar

DKV Mobility is the leading European B2B platform for on-the-road payments and solutions with a history of purpose driven growth for ~90 years. With our DKV Mobility service cards, our ~active customers can fuel and charge their vehicles with access to the largest energy-agnostic acceptance network in Europe; including ~67,000 conventional fuel stations, ~EV charge points and ~20,000 alternative fuel stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~30,000 vehicle service stations and innovative digital solutions. As part of our financial solutions, we are a leading VAT refund service provider. With ~1,700 employees, DKV Mobility generated a transaction volume of €12bn and a revenue of €492m inure purpose is to drive the transition towards an efficient and sustainable future for mobility.

A company's purpose is bigger than its products and services. It is the reason for which something is done or created, the reason for its very existence. Our purpose reflects our corporate DNA and addresses the "Why" behind our work.

Since day one, DKV Mobility has always been a purpose-driven company, always in motion. It is our DRIVE that has and will remain our constant companion, pushing us to constantly do better for all our stakeholders.

Mobility, our industry and the backbone of our economy, is changing. As a market leader it is our responsibility to be a driving force of this TRANSITION.

In this transition our customers need us more than ever. With access, technology, finance & trust we remain their reliable partner, guiding them towards a more EFFICIENT future. And by taking this road we create positive SUSTAINABLE change to keep our blue planet green and turning.

This is our Purpose :To drive the transition towards an efficient and sustainable future of mobility.


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