Stellendetail

Join Rolandia, a premier tour operator in Iași, and be part of a dynamic team that has been crafting unforgettable travel experiences in Romania for over 13 years. We are seeking a dedicated Administrative Assistant to enhance our operations team with expertise in bookings, guest logistics, invoicing, and payments.

• Oversee daily administrative tasks related to tours and reservations.
• Organize and prepare travel documents, ensuring all records are accurate and up-to-date.
• Issue invoices and track payment statuses, supporting payment collection processes.
• Centralize guest information and coordinate with suppliers to confirm services.
• Monitor upcoming departures, ensuring timely reconfirmation of services.
• Utilize multiple systems to manage products, bookings, and services, while supporting process improvements.
• Communicate effectively with clients and partners, providing timely updates and professional responses.

Qualifications:

• Proficiency in English; Spanish is a plus.
• Experience in an administrative or operations role, preferably in tourism.
• Strong attention to detail and multitasking abilities.
• Comfortable with various platforms and tools like G Suite and booking systems.
• Reliable, proactive, and solution-oriented.

What We Offer:

• A friendly, team-based environment in a fast-paced travel company.
• Opportunities for growth and skill development.
• Competitive salary with performance-based bonuses.
• The chance to contribute to high-quality travel experiences for international guests in Romania.