Claims Officer with Italian and English , Allianz Partners Romania

Limbi vorbite

Română (nativ)Engleză (avansat)

Job description:

Responsible to open and manage the claims as per agreed TAT i.e. review and processing
Perform technical review of claims and plausibility checks and - if needed - consult external experts
Correspond with dealerships, clients, and external experts
Responsible to receive, review the invoices and prepare for payment
Implement claims SOP within the service network/dealers
Guide, train and direct service network/dealers on claims process
Collect and update the internal procedures supported by technical bulletins/literature released by OEMs
Ensure customer grievance to be addressed at top most priority and resolve the same within the set TAT laid down by department/organization

Profile:

Degree/Diploma in Automobile/Mechanical engineering, or similar education would be a plus
Technician/Automobile/Mechanical background and also to have a commercial understanding
Previous experience with motor extended warranty claims, insurance and/or assistance market, network expansion and also management of direct / indirect teams
Fluent in Italian and in advanced skills in English
Good analytical and problem-solving skills
Flexible and adaptable to change
Well-versed with MS Office

Beneficii acordate

Financiar

Medical

Dezvoltare

Condiții de lucru

Timp liber

Allianz Partners

4.38

Raspunde rapid

ALLIANZ is HOME for THOSE WHO DARE

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more thanemployees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry.

Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Our History

Founded in 1890 in Berlin, Allianz is a worldwide leader in insurance and financial services with a presence in about 70 countries around the globe. Further high quality services are offered globally by Allianz Asset Management with its companies Allianz Global Investors and PIMCO, Allianz Global Corporate and Specialty (corporate and specialty risks), Euler Hermes (credit insurance) and Allianz Global Assistance (assistance services). Beyond the quality of our financial performance, a number of other activities and factors are important for the sustainable growth of our competitive strength and company value. These include, but are not limited to, our global diversification, the reduction of complexity, our value-based management approach – and our crucially important employees.