Información del trabajo

Apart from English, do you speak G erman/Turkish/French/Polish/Spanish? Then we want to meet you. We are looking for Customer Support Agent for our Global Technical Assistance Center.

Our teams provide 1st party vendor support, not project-based, which means you will have the opportunity for a longtime collaboration.

Whether you are a seasoned expert, or at the beginning of your career, or even looking to change domains; if you have what it takes, we want to meet you!

Mandatory requirements for current vacancies are proficiency in a second international language (B2 or higher) from either German/Turkish/French/Polish/Spanish and having the basis for growth, either from similar experience or relevant courses.

We are looking for a new colleague to join our CCR team in Huawei Business Group.

Responsibilities:

• Receiving customer requests and dispatching to the technical department;
• Acting as a technical point of contact between the engineering team, customers and partners.

Requirements:

• Advanced/Medium in English & German/Turkish/French/Polish/Spanish.
• Customer focused and good communication skills;
• Availability to work on shifts;

Only suitable candidates will be contacted!
As part of any recruitment process, Huawei Enterprise collects and processes personal data relating to job applicants.

We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.

Your data is stored in a range of systems and formats. These are included in your recruitment file, in the organization’s HR Management system and in other IT systems. The data is visible to the HR Department, Hiring Manager of each Department and Higher Management of Enterprise Romania GSC.

The information you provided to us will be used for assessing the competency and suitability or our candidates, to decide terms and conditions of any offers and for reporting purposes.

The range of information collected includes: your name and contact details (including e-mail address and telephone number), your gender and date of birth, details of your qualifications, skills, experience and employment history (including start and end dates with previous employers), information about your current level of remuneration, including benefit entitlements, your nationality and entitlement to work in Romania, candidate photographs.