Warranty Claims Assessor with Italian

claims officer - warranty responsible - automotive

Nivel cariera

Entry (0-2 ani)

Limbi vorbite

engleză, italiană

Adresa/ adresele jobului

București


Ideal Candidate:
• University degree;
• Fluent Italian (both spoken and written);
• Very good command of English;
• PC skills (MS Word, MS Excel, MS Outlook);
• Attention to detail;
• Ability to solve urgent matters and work under pressure;
• Good communication skills;
• Team player with interpersonal and conflict management skills;

Job Description:
The Warranty Claims Assessor is responsible for reviewing selected warranty claims submitted by dealers and decide if a claim can be reimbursed or not.
Key Responsibilities:
• Assess and process warranty claims that are submitted electronically;
• Resolve dealer issues and answer questions submitted through an electronic communication system;
• Receives and assess claim according to defined procedures / routines;
• Performs claim assessment and follows defined procedures to resolve correctly;
• Documents verification and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.


  • Interviu online
  • Please rate your Italian skills (rate the level from 0 to 3: 0= N/A; 1= Basic; 2= Conversational; 3= Fluent).
  • What are your salary expectations for this position? (RON/net)