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Middle (2-5 ani), Entry (0-2 ani)

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Five Star Opportunity in Travel. Reashore is recruiting for a global company that supports an international travel group. We are looking for enthusiastic and highly motivated call centre advisors to administer, support and manage non-group travel inquiries and bookings. In doing so, you will be promoting and growing the world-wide travel operations of our client.

What you'll be doing:

  • Administering independent (non-group) travel inquiries and bookings from travel agents and affiliates.
  • Updating the systems with details of bookings and other travel information.
  • Updating clients daily with progress being made on bookings or other inquiries.
  • Amending and updating confirmed bookings to ensure that all operational requirements are met.
  • Negotiating the best possible rates and conditions and updating clients accordingly.
  • Researching existing hotel suppliers and non-contracted suppliers to identify the best possible hotel rates.
  • Delivering the highest standard of customer service at all times.
  • Prioritising workload to meet deadlines.

About you and your skills:

  • Availability to travel outside Romania for training purposes  
  • At least C1 in spoken and written English and possibly French.
  • Excellent communication skills.
  • Able to work under pressure and to tight deadlines.
  • Personable, presentable and articulate.
  • Strong analytical skills.
  • High level of attention to detail.
  • Excellent organization and planning skills.
  • Self-motivated and able to manage your own workload.
  • Travel industry experience working for an Online Travel Agency or a Tour Operator is essential.   
  • Working timetable is a 14:00-23:00 or 22:00-07:00 including some weekends).  

 An opportunity to build a long-term career with a stable company

  • Competitive salary plus night premiums
  • Meal tickets.
  • Coaching and mentoring.
  • Development and career progression.
  • Professional, vibrant and growing team.
  • 21 days’ holiday per year.