Detalii loc de munca


Dispatch Transport Manager

Angajeaza Premium Talent
Nivelul carierei
Entry (0-2 ani), Middle (2-5 ani)
Tip job
Full time
Limbi vorbite
Engleză - Mediu , Română - Mediu
Posturi disponibile

Transport manager

About Blackcab:

 we have over thousands of cars all over Romania, an amazing app and a fast growing rider community. For the people who drive with BlackCab our app represents a flexible new way to earn money. ForCustomers , we we represent a reliable and safe transportation alternative. 

As part of our continuous development, we are looking for a Dispatch.

What you will be doing:

  • Planning, management and control of BlackCab fleet;
  • Build visualizations to communicate data to key decision-makers;
  • Deliver only the best customer service to partner-drivers across multiple support platforms"email, live chat, instant messaging, phone and F2F;
  • Be the charming, natural problem-solver the partner-drivers will love. You need to understand them and do your best to reach the resolution needed;
  • Be the reason that partner-drivers will rave about the brand and will advocate for us to get more people to be users of the app;
  • As you grow within the organisation, you proactively share how you think so we could improve the way we do things and drive these changes - after all, we embrace new ideas and constant change;
  • Work  24/7 :)

What skills you should have:

  • A data-driven analytical mindset
  • Good Excel skills (excel certificate is a plus)
  • Be goal-oriented not only for the company and our vision, but also for your career;
  • Good English, in both speaking and writing
  • Excellent problem solving skills, ability to connect effectively what partners are asking for with answers to their true issues;
  • Be a great communicator;
  • Bachelor Degree is a PLUS
  • Previous experience in transport business is a PLUS.
  • IT knowledge is a PLUS 

We offer:

  • Motivational base pay and target accomplished rewards;
  • Unique opportunity to shape the transport industry in Romania;
  • Benefit from working with a super young, motivated and talented team;