Technical Support with French
Senior (5-10 ani), Middle (2-5 ani), Entry (0-2 ani)
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Vauban is a great independent Romanian Group with more than 10 years of sustainable and healthy growth. We do focus on innovation, learning, entrepreneurship and capacity to find new solutions. The company figures are +360 consultants, +100 clients, having locations in Romania and France.
Our teams daily deliver Technology Services as consultancy (missions at clients’ premises), and also from our delivery center (integration & application development in digital and BI, Software as a Service management, Production, security and infrastructure).
Vauban is also the Romanian partner with Top premium software editors, leader in data governance and security, being responsible to integrate the solutions and to ensure local support.
Within the team of work`s control, ensuring the support of the users of the referential of architecture Groups on the requests of the first and second level.
- Answering the users `standard request
- Consider the minor incidents and propose workaround solutions
- Making the ME recurring procedures ‘to maintain in operational condition the solution
- Participating in the supply of the tools of follow-up and reporting around the activity of user support of the solution
- Participating in the supply of the team support`s knowledge base
- Making the corrective maintenance of the proposed computing solutions by the center of service: MEGA HOPEX, modeling tools of company`s architecture and referential of architecture Group, and the associated solutions
- Computer science`s or engineer`s degree
- Fluent French written and spoken
- Good English is an advantage
- Experience with MEGA HOPEX is a plus
- Interesting salary conditions
- Undetermined period of contract
- Career plan (professional, academic and financial)
- Medical insurance
- Official trainings and certifications
- English, French, soft skills trainings
- Lunch tickets
- Yearly professional evaluation
- Financial benefits based in the company partnerships
- Professional and friendly working environment