Technical Architect

Employment type: Full-time

Job category: Information Technology

Job industry: Information Technology And Services

Experience level: Mid-Senior Level

Description

• Work in an agile environment on a wide range of different Salesforce Orgs and topics;
• You are responsible for Salesforce solutions for our internal and external customers of Bosch Service Solutions;
• Implement new features and redesign existing features;
• Continuous improvement and changes within the scope of Salesforce services;
• Represent the service from a technical perspective to the application owner in the business (. raise awareness about new features and functionalities);
• Identify and evaluate service risks and participate in mitigation and control activities;
• Ensure compliance with quality and process standards (. legal, tax);
• Coordinate the identification, assessment and communication of operational risks and report on change activities;
• You have to be up to date on developments, technology trends and innovation;
• Develop best practices and standards within the Salesforce team (coding, release management, monitoring etc.);
• Contribute to develop our Service Offering to internal and external clients;
• Run tooling decisions that will eventually be part of our Service Offering;
• Work on best practices with regards to Governance and building up a CoE.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience. Several years of experience in IT service management, software engineering and/or solutions development;
• Proficiency in written and spoken English, German language is a plus; 
• 5 years + experience in Salesforce development;
• Knowledge of at least Sales Cloud, Service Cloud as well as Community Cloud;
• IoT related or large data volumes and analysis experience is a plus;
• Knowledge of key platform technologies (Apex, Visualforce, Aura and LWC / Web components, JavaScript, HTML5, CSS);
• Proven experience in decisioning:

          -regarding programmatic vs declarative approaches;

          -meaningful configuration and customization of standard platform functionality and platform capabilities vs. build from scratch;

• In depth understanding of software architecture and integration with off-platform functionality, in particular API first designs and API integration for rapid prototyping and app development;
• Proven capabilities of advanced/enterprise level in the Apex language and intermediate skills in modern JavaScript (ECMA etc.) are required;
• Consulting capabilities to transform IT requirements into actionable measures;
• Deep understanding of risk evaluation and impact in IT environments for change activities;
• Service specific technical knowledge, communication, coordination and organizational skills;
• Exceptional analytical capabilities, communication skills and intercultural competence.