Huawei Enterprise Business Group is glad to welcome you, a young capable engineer, to join our team of Customer Support Engineers for the Datacom and Secospace product line. You have the chance to join a team of enthusiastic people who want to build a strong connected, well instructed and customer focused team that will handle customer service requests from all Europe for our Datacom and Secospace products ( Routers, Switches, Firewalls & Security Gateways, WLAN devices and more).
Motivational salary package.
Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products.
Life time learning environment and tools.
Hands-on experience and lab testing.
Great amount of Product Documentation.
Access to a unified Knowledge Base where you can find technical cases encountered by all our engineers around the world.
Opportunity to contribute to this Knowledge base and be part of a growing Huawei Engineers community.
Opportunity to go abroad on business trips to customer site and offer onsite support (after gaining some relevant working experience with Huawei products).
Young and motivated team that want to constantly grow.
Availability for a flexible program,
Strong and motivated, responsible and initiative personality,
Customer focused and good communication skill,
English and German speaking and writing.
Technical experience and educational background needed:
Familiar with TCP/IP & OSI protocol stack.
Knowledge of routing protocols (OSPF, BGP, IS-IS).
Knowledge of switching technologies and protocols (Vlans, STP).
Knowledge of security features and protocols (IPSec, NAT, Radius/Tacacs, Dot1x).
Knowledge of network monitoring applications and protocols (SNMP, NMS).
Strong troubleshooting skills (able to analyze debug outputs and packet captures).
More than 1 years work experience in system integration or telecommunication will have priority.
You have an advantage if:
You have a Bachelor’s Degree in Telecommunication, Electronics or Computer Science;
You have previous work experience in the IP Network and IP Network Security area;
You have IP certifications CCNA,CCNP, CCIE, JCNIA, JNCP, HCNA, HCNP, HCIE (Cisco, Juniper, Huawei);
You can speak any of the following languages:German/Spanish/Italian/French/Polish/Turkish