Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

germană, engleză

Adresa/adresele jobului


Compulsory skills:
- Fluency in spoken and written both German and English
- Technical background

- Very good problem solving skills
- Very good analytical skills
- Ability to perform under pressure
- Fast learner
- Great communication skills

Skills, Knowledge & Experience
• Basic IT knowledge
• Strong communication and teamwork skills
• Ability to learn and apply new methodologies in a distributed environment
• Ability to solve problems quickly and completely

Tasks and Activities
• Availability to work in shifts : Monday to Friday, from 8 . to . (2 shifts by rotation), Saturday  from 9 . to 6
• Working with internal and client provided ticketing system
• Creation, modification and deletion of Call Center agents in coordination corresponding centers
• Ticket documentation for any tool provided internally or by the Customer
• Update database for any task and activity required
• Client interaction and 3rd Party Interaction 


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