• Basic CISCO networking troubleshooting skills
• Interested in home network troubleshooting and configuration including wireless configuration, router settings, and Internet security software.
• Good Windows OS
• Good English Skills
• Ability to troubleshoot problems, research and find answers to consumer questions.
• Diagnosing and solving internet problems using (PING, MTR, IPERF...)
• CISCO basic commands
• General wireless router configuration, security and firmware update
• Troubleshoot Windows OS