Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză, turcă

Adresa/adresele jobului


TURKISH speaker and looking for a job? Explore our career opportunities!

Imagine a day at Stefanini - Take a look!

  • Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
  • Logging remotely to client’s computer and help them solve software issues;
  • Documenting issues that you deal with on a daily basis into the ticketing system;
  • Troubleshooting hardware, software and network related issues;
  • Escalating problems to the next level of support when necessary;
  • Help the client with all the necessary information.

Working hours:

  • Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.

Your path to success requires:

  • TURKISH – advanced level, ENGLISH medium level or higher;
  • Motivation for learning new information;
  • Ready to acquire new skills (communication skills, technical skills etc.);
  • A team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with clients and colleagues;
  • Willingness to help people in having continuity in their computer-based activity;
  • Previous successful customer service experience is considered an advantage;
  • Strong written and oral communication skills;
  • Able to communicate problems/issues to customers in a non-technical manner.

You will be awarded for your success with:

  • Attractive salary package;
  • Contract for unlimited period of time;
  • 27 days Annual Vacation;
  • Massage sessions;
  • Relaxation room (foosball table, ping pong, board games);
  • IT and Soft skills training sessions provided by ourecialists;
  • Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure orApplication Developer Specialists etc.; 
  • Friendly, fun and young team.