Adresa/ adresele jobului

Târgu Mureș; Hunedoara; Sibiu; Oradea; Craiova; Arad; Mediaș; Alba Iulia


GERMAN speaker and looking for a job? Explore our career opportunities! 

 

Imagine a day at Stefanini - Take a look!

 

•    Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc;

•    Logging remotely to client’s computer and help them solve software issues;

•    Documenting issues that you deal with on a daily basis into the ticketing system;

•    Troubleshooting hardware, software and network related issues;

•    Escalating problems to the next level of support when necessary;

•    Help the client with all the necessary information.

 

Working hours:

 

•    Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.

 

Location:

 

•    Work from your own home. We will provide the necessary tools and trainings so you can perform your job in the finest conditions.

 

Your path to success requires:

 

•    GERMAN - advanced level and ENGLISH - at least medium level;

•    Knowledge or experience in working with Windows and MS Office products;

•    Ability to understand technical issues and to provide the proper solution for it;

•    Previous successful customer service experience is considered an advantage;

•    Strong written and oral communication skills;

•    Able to communicate with the customers in a non-technical manner.

 

You will be awarded for your success with:

 

•    Attractive salary package; 

•    IT and soft skills training provided by our  specialists;

•    Opportunity to develop a career within a stable multinational environment;

•    Expanding your IT know-how in different specialized software and applications;

•    Friendly, fun and young team.