Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză, franceză

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Suceava, Bacău

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ALTEN, the European leader in engineering and technology consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems.
Its top engineers carry out studies and conception projects for the technical and information systems divisions of large corporate clients in the industrial, telecommunications and services sectors.


  • University degree;
  • Fluent in French (minimum B1);
  • Proficiency in MS Office (Excel, Outlook, Word), SAP could be an advantage;
  • Ability to multitask and prioritize activities, attention to details;
  • Demonstrated ability to understand issues, develop plans and set metrics to measure progress towards goals;
  • Ability to handle day to day tactical concerns while staying on course with long term strategic targets;
  • Strong written and verbal communication skills;
  • Customer oriented, a minimum experience in customer support could be a plus;
  • A medium or advanced level of English is required.

Main responsibilities:

  • Primary source of contact for Customer Service inquiries
  • Utilizes Excel, SAP, and other systems/processes to gather and analyze inventory data
  • Maintain, develop and update the suppliers' database
  • Coordinates schedules with Planning, Process, Logistics, Purchasing, Quality Control departments
  • Adjusts schedules as required to cover customer requirements efficiently
  • Analyzes inventory and coordinates plans to take corrective actions on slow moving and excess inventory
  • Conducts analysis and provides recommendations for continuous improvement
  • Reach monthly quality/quantity targets
  • Lead root-cause analysis for customer service performance and provide recommendations
  • Handling billing-disputes

What we offer:

  • The opportunity to develop a career within a stable global company
  • Friendly and challenging work environment
  • Motivating salary
  • Meal tickets
  • Health and Wellness