Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză, franceză

Adresa/ adresele jobului

Iași

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Bacău


ALTEN, the European leader in engineering and technology consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems.
Its top engineers carry out studies and conception projects for the technical and information systems divisions of large corporate clients in the industrial, telecommunications and services sectors.

Requirements:

  • University degree;
  • Fluent in French (minimum B1);
  • Proficiency in MS Office (Excel, Outlook, Word), SAP could be an advantage;
  • Ability to multitask and prioritize activities, attention to details;
  • Demonstrated ability to understand issues, develop plans and set metrics to measure progress towards goals;
  • Ability to handle day to day tactical concerns while staying on course with long term strategic targets;
  • Strong written and verbal communication skills;
  • Customer oriented, a minimum experience in customer support could be a plus;
  • A medium or advanced level of English is required.

Main responsibilities:

  • Primary source of contact for Customer Service inquiries
  • Utilizes Excel, SAP, and other systems/processes to gather and analyze inventory data
  • Maintain, develop and update the suppliers' database
  • Coordinates schedules with Planning, Process, Logistics, Purchasing, Quality Control departments
  • Adjusts schedules as required to cover customer requirements efficiently
  • Analyzes inventory and coordinates plans to take corrective actions on slow moving and excess inventory
  • Conducts analysis and provides recommendations for continuous improvement
  • Reach monthly quality/quantity targets
  • Lead root-cause analysis for customer service performance and provide recommendations
  • Handling billing-disputes

What we offer:

  • The opportunity to develop a career within a stable global company
  • Friendly and challenging work environment
  • Motivating salary
  • Meal tickets
  • Health and Wellness