Nivel cariera

Senior (5-10 ani), Middle (2-5 ani), Entry (0-2 ani)

Limbi vorbite

engleză, franceză

Adresa/ adresele jobului

București


  • Job Summary:

    The local Payroll Specialist is the single point of contact for the client (he/she manages the payroll production and the client relationship for a portfolio).

    In addition this role will participate in system testing as needed, provide consultation to clients and others.

    Responsibilities:

    • Produce timely and accurate payroll- includes all interfaces and payroll processing activities;
    • Produce monthly and annual declaration
    • Act as day-to-day liaison with client designated contacts for payroll-related processing; Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Work effectively across ADP France to resolve client issues. 
    • Maintain client payroll procedure manuals and business process documents
    • Request processing (emails/calls/E service ticket)
    • Attend to each legal training and review all statutory changes
    • Control all the client’s impacts following  all statutory changes
    • Meet the contractual requirements and the payroll scope
    • Respect all deadline mentioned in the client’s contract and a high quality of work
    • Deliver the internal and external KPI
    • Suggest processes and controls tools improvements

Education & Experience:

  • Degree or Equivalent: Bachelor’s Degree
  • Major Area of Concentration: IT / Business / Accounting

People Management

    • Team oriented/Team Player
    • Customer Service Skills, Client focus
    • Interpersonal and Communication Skills, written, listening  and verbal, in country of servicing and English

 

Knowledge and Skill Requirements:

  • Language Skills
    • Fluent in French language, speaking/writing/listening
    • Fluent in English language, speaking/writing/listening
  • Technical skills :
    • Microsoft office suite (Excel, Word, Power Point)
    • MS Outlook
    • SAP is a plus
  • Skills and Abilities:
    • Payroll industry, process, and France-specific knowledge and expertise
    • Ability to use ADP systems and processes accurately and consistently; “SAP” HR/Payroll expertise
    • Customer Service Skills, Client focus
    • Interpersonal and Communication Skills, written, listening  and verbal, in country of servicing (France) and English
    • Troubleshooting/problem resolution skills
    • Ability to organize, prioritize and multitask
    • Team oriented/Team Player
    • Ability to work under pressure while maintaining deadlines
    • Analytical ability
    • Attention to detail
    • Possesses a continuous improvement mind-set and is receptive to change
    • Must be able to demonstrate competencies as detailed in the Leadership Expectations for Individual Contributors
    • Ability to anticipate issues and involve the manager when the case
    • Transparency and Integrity
    • Ability to work in a multi-cultural environment