Adresa/ adresele jobului

București


Role purpose:
Provide and operate IT data storage infrastructure services for various platforms, applications and customers. Constantly monitor and stabilize production infrastructure and deliver cost efficient services at highest quality.
  • Operate, maintain and provide administration of all storage devices and related IT infrastructure components
  • Good knowledge about data storage hardware and software components
  • Skilled in Block Storage/IP Storage/Data Protection storage management technologies
  • Good  understanding of hardware and software interfaces
  • Professionally competent to share knowledge and develop the team’s expertise
  • Working for international customers in cross-cultural teams is substantial in infrastructure services
  • Proactive involvement in technical activities while ensuring proper planning/documentation and successful execution.

Main responsibilities:

  • Maintain SAN/NAS/data protection storage environments  that support the international telecom company's key business applications as customer care, billing, e-commerce and SAP
  • Manage incident and problem resolution in time to fulfill the SLA and report feedback to the storage line managers; perform trouble shooting and problem investigation analysis leading to fault resolution. Identify root cause and  provide customer feedback through appropriate channels; prepare, implement and document change management records
  • Assure 24hx7 support through planning of proper on-call duty and using external vendor involvement as required
  • Prepare and document operational standards, changes and environment; provide continuous feedback about process flow improvement; provide support to other team members during tasks planning/execution
  • Create scripts as required in order to automate work routines

Core competencies, knowledge and experience:
  • IT systems administration experience >3 years
  • To be able to operate and maintain the administration of  storage devices, and related  IT infrastructure components
  • Excellent knowledge about implemented hardware and software solutions
  • Team player, able to share knowledge inside team; results oriented; customer focused
  • Working for international customers in cross-cultural teams is substantial in infrastructure services

Must have technical / professional qualifications:
  • Very good knowledge on storage platforms including EMC Symmetrix, VNX block/file and Clariion, NetApp, EMC Celerra, Centera, HDS VSP,USP-V AMS, EMC DataDomain, BMC Control-M, Vmware
  • Very good knowledge on Cisco SAN MDS and Brocade SAN administration
  • Storage management applications: EMC Unisphere, Symcli, NetApp Oncommand Suite, EMC Control Center,
  • Unix administration, Windows administration, Unix shell scripting
  • ITIL knowledge
  • High understanding of security principles and SOX regulations

We offer:
-Excellent opportunities for learning and international exposure;
-Exciting new career in a dynamic, growing organization;
-Professional and friendly working environment;
-Competitive package;