Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză, italiană

Adresa/ adresele jobului

București


Ideal candidate:

  • Advanced knowledge of Italian language;
  • Conversational English mandatory;
  • Strong analytical skills and attention to details;
  • Capability to resolve multiple tasks;
  • Sociable, proactive and team player;
  • Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships;
  • Customer oriented and problem-solving.

Job description:

  • Manage customer care activities via Social Media platforms (Facebook, Twitter, Instagram, Linkedin, Whatsapp etc);
  • Identifying and assessing customers’ needs to achieve their satisfaction;
  • Build sustainable relationships and trust with customer accounts through open and interactive communication;

Benefits:

  • Attractive fixed salary;
  • Meal tickets;
  • Paid transportation;
  • Monthly bonus;
  • Private medical insurance;

Location: Plaza Romania Offices, very close to the metro station Lujerului, Bucharest;
Schedule: 24x7, 3 shifts schedule; (8h/day, 5 days/week)
Type of contract: indefinite;
Paid training period - 5 weeks with normal schedule