- Advanced knowledge of French;
- Conversational English mandatory;
- Strong analytical skills and attention to details;
- Capability to resolve multiple tasks;
- Sociable, proactive and team player;
- Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships;
- Customer oriented and problem solving.
- Manage customer care activities via Social Media platforms (Facebook, Twitter, Instagram, Linkedin, Whatsapp etc);
- Identifying and assessing customers’ needs to achieve their satisfaction;
- Build sustainable relationships and trust with customer accounts through open and interactive communication;
Location: Plaza Romania Offices, very close to the metro station Lujerului, Bucharest;
Schedule: 24x7, 3 shifts schedule;
Type of contract: undefinite;
Paid training period.