WHO WE ARE
Connections Consult is a European innovative tech company, founded in, in Bucharest. Connections brings together RPA, Cognitive Computing and Artificial Intelligence to design, architecture and deliver best in-class digital business solutions.
ABOUT THE PROJECT
You will work for a multinational manufacturing company, based in Germany and in the United States. The company operates worldwide in more than 50 countries and it`s the world market leader for clamping technology and gripping systems.
WHAT YOU NEED TO DO
• Respond to requests for technical assistance via phone, e-mail or chat;
• Follow standard help desk procedures;
• Track and route problems and requests;
• Strategically addressing customer needs;
• Creating a positive customer experience;
• Quickly resolving small or easy-to-manage issues;
• Establishing a timeline and protocol for harder-to-solve problems.
WHAT WE OFFER
Professional growth opportunities;
A young and dynamic environment;
Medical services for you and for members of the family;
Access to our partners discount plan (Gym, Optical Clinic, Telecommunications Company, 7Card, etc).