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Limbi vorbite

germană, franceză

Adresa/ adresele jobului

Timișoara

Acest job nu mai este activ.

For one of our clients, a digital service provider, we are looking for several Service Desk Technicians with German or FRENCH skills to join their team in Timisoara, Romania.

As a Service desk technician you’ll be a problem-solver, device & software technician and more – all while being positive and professional.

And you’ll also be a hero when you solve customer’s challenges.

 

What will you do:

  • Provide support to end users on a variety of issues including software, hardware, operating system and Microsoft Office by responding to calls, emails and personnel requests for technical support
  • Identify, research, and resolve technical inquiries by documenting, tracking and monitoring technical issues to ensure a timely resolution for end users
  • Create and assignsservice tickets that are submitted by end users who are experiencing technical difficulties by using helpdesk software
  • Create, modify and maintain Active Directory user accounts, Office 365 email accounts and telephone extensions for new users or make changes to existing accounts
  • Create ‘How to’ documentation to assist users with basic and/or recurring support issues
  • Assist with special projects as needed

 

Requirements:

  • Spoken languages: fluent German and English
  • Previous service desk and customer care experience or technically skilled in common computer programs and systems
  • Experience with diagnosing and resolving technical issues is a plus
  • Customer oriented, interpersonal skills, listening skills, analytical skills and team spirit.
  • Availability to work in day shifts

 

What’s in it for you:

  • Central building offices with excellent view on the city, top facilities and equipment
  • Competitive salary, performance bonus, meal tickets and gift vouchers
  • Training opportunities
  • Medlife medical package
  • Extra vacation days
  • Massage at the office day
  • Fruits on the house
  • Relocation package

Acest job nu mai este activ.