We want you in our team! If you'd like to be part of an international team, join us!
Your responsibilities will be:
-Provides support to end users on a variety of issues including software , hardware, operating system, and Microsoft Office by responding to calls, emails and personnel requests for technical support
-Classic Hardware (PC, monitors, printers)
-Specific Hardware (cash tills, card printers)
-Office tools and apps (OS W7, Open office, Gmail)
-Networking (Lan, Wan)
-Identifying, handling and solving the requests
-Identifying and escalation of Massive Incidents
- Demonstrate excellent customer service at all times
Spoken languages: fluent German and English.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in day shifts
Schedule: Monday to Friday + 2 Saturdays /month, day shifts - No nights
Support languages: German, English, Romanian
What we offer:
Central building offices with excellent view on the city, top facilities and equipment
Competitive salary, performance bonus, meal tickets and gift vouchers
Medlife medical package
Extra vacation days
Massage at the office day
Fruits on the house
What about choosing much more than a job ?