Nivel cariera

Middle (2-5 ani), Entry (0-2 ani)

Limbi vorbite

engleză, germană

Adresa/ adresele jobului

Salariu brut pe luna

100 - 1000 €

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Xerox Corporation (NYSE: XRX) is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand what’s at the heart of work – and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace.

Major Responsabilities

To be a centre of competence in MPS and the associated technology. To support billing and invoicing, XOS suite, MI reporting and MACD process.

General responsibilities

  • Solves problems brought to their attention by the customer (internal or external)
  • Contribute to more efficient work processes
  • Carry out quality checks to ensure quality standards are maintained
  • Centre of competence on XDM, XSM and XRM
  • Ensures effective shared mailbox management
  • Participate in team meetings and general inputs in day to day improvements

Operational Tower Specific responsibilities

  • Meter Read and Billing
  • Asset Management and MACD
  • Management Information

Ideal Candidate

  • Strong IT skills capable of using multiple Xerox systems with training
  • Ability to liaise with clients – obtain data over the phone
  • Understanding of workflow processes and ability to change.
  • Attention to detail
  • Proactive approach and self-motivated
  • Good communication skills both verbal and written
  • Ability to build strong relationships with remote delivery organization
  • Language competency – good level of English and German
  • MS skills – good level of Excel