Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București


Who are we?

Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.

Our solutions enable customers to deploy mission critical technology on premises or in the cloud. With our scale and geographical reach we drive valued solutions and opportunity for customers regardless of size or geography. Through our open, secure, and reliable solutions, we empower customers to accelerate growth, optimize cost, mitigate risk and continually evolve to meet their changing needs. 

Why work for Finastra?

At Finastra we are changing the world of financial services. We unlock the potential of people and businesses in finance, creating a platform for open innovation through our incredible ecosystem and talent in more than 40 countries across the world. We revel in global knowledge sharing, diversity and opportunity and that puts Finastra in the best position to create client value as we cooperate and co-create, together. Each one of ourpeople is part of one team, leveraging the wealth of our collective knowledge, passion and creativity. This is your opportunity to join a world-class team, working with people who are leading the financial services industry through innovation, growth and value.   

Responsibilities & Deliverables: 

  • Design and deployment of Cisco Unified Communications / Voice products
  • Installation, support and maintenance of production voice networks and systems
  • Integrate voice network services including but not limited to switching, routing,
  • wireless networks and network security
  • Collaborating with other teams/departments in IS area for efficient project execution
  • Analyse system utilisation, perform growth analysis and capacity planning and make technical/process recommendations for improving efficiency
  • Basic understanding of general server and general network administration
  • Jabber and Lync/Skype for Business integration
  • Document, perform and support others in performing moves, adds & changes
  • Support the IS manager in the move to voice-as-a-service, specifically the global migration to Skype For Business in the MS O365 cloud

Skills & Requirements

Key Skills: Cisco UCM/UCME, Cisco Unity Connection, Cisco UCCX, Cisco UEAC,

Optional Skills: Cisco UCCE, Verint Impact 360, Contact Center / Social Media Channel Support, CUBE      

  • Cisco IP Telephony suite operation & upgrade, multi-national vendor management, multi-national telco management
  • Deep understanding of internal and external connectivity models (ISDN/SIP Trunking)
  • Experience in troubleshooting call routing and VoIP quality issues
  • Demonstrable SME level expertise on the Cisco Collaboration suite of products
  • Driven to learn and eager to help others grow as well
  • Excellent customer facing skills

Desirable, but not essential …

  • Experience deploying Microsoft Collaboration offerings such as Office 365
  • Avaya to Cisco migration
  • Cisco to MS Skype For Business migration
  • Cisco UCCE call centre
  • Verint Impact 360 WFM and Call Recording
  • Social Media / Channel support

Qualifications:     CCNA and CCNP Collaboration or CCIE Collaboration certification