Job title: Senior Inside Sales (Norwegian/Swedish/Danish)
Alternative job title:
Job tags: inside sales, technical support, evci, norwegian
Job location: Bucharest, RO
Experience requirements: Mid-career
Workfield requirements: Electrical Engineering
Contract type: Permanent full-time
Locations: Romania - Bucuresti-Ilfov
Senior Inside Sales & Technical Support Engineer (Norwegian/Swedish/Danish Speaker)
BUDAPEST office, Hungary
The ETiB (Energy Transition in Buildings) Inside Sales and Technical Support Engineer primary functions is to workout quotations of ETiB offerings for the local sales organization and to deliver engineering solutions and technical support (pre-sales and/or after sales) to internal and external customers and/or the sales organization by acting as a primary point of contact on several channels: telephone, e-mail, web ticket, etc. for electrical product portfolio.
The ETiB Inside Sales and Technical Support Engineer will act as a fist point of contact for customers, and as an internal escalation point for inquiries and simple troubleshooting starting from commissioning resolutions, pre-sales and post-sales. Support the process documentation and knowledge sharing sessions, tools testing and deployment and contribute to increase the customer satisfaction and the technical knowledge within the team.
You will be interfacing with local sales colleagues, managers, end customers, partners wholesalers and distributors, designers and/or sales when necessary to handle a variety of pre-sales or post-sales technical support functions. Supporting the sales functions and external customers in areas such as documentation localization, technical assistance, product specific questions, technical guidance, warranty, documentation, repair request and troubleshooting.
Eaton is a power management company with 2019 sales of $ billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximatelyemployees and sells products to customers in more than 175 countries.
For more information, visit . Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment.
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Eaton is a power management company actively engaged in the transition towards a low-carbon energy future across the world. We have a particular focus on Electric Vehicle Charging Infrastructure (EVCI) which is part of Eaton’s vision on Energy Transition in Buildings (ETiB), by combining our diverse technology portfolio of renewable energy integration, energy storage, EnergyAware UPSes, microgrids and electric vehicle charging infrastructure.