Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză, germană

Adresa/ adresele jobului

București


POSITION SUMMARY

The Credit Control team based in Romania is responsible and accountable for managing accounts receivables within assigned portfolios of accounts on behalf of the largest of Mood international entities. This position requires a very good level of german language, a committed team work ethic, as well as providing an uncompromising service and ability to perform above the norm, through great team work and by enthusiastically being involved in continuous improvement programmes.

JOB REQUIREMENTS AND RESPONSIBILITIES

  • Demonstrable track record as a high achiever in international collections and debt reduction programmes, providing evidence of outstanding negotiation and influencing skills and meeting KPI’s
  • Proactively provides solutions in managing high risk accounts and tactical solutions for turning around slow paying customers
  • Knowledge and understanding of commercial contracts in relation to Retention of Title, termination, collections and interest clauses
  • Understanding of international legal recovery processes
  • Experience in working with DCA’s and a deep understanding of their process and how to manage SLA’s
  • Provide guidance on when to suspend service call outs and stop music service
  • Experience in credit risk assessment, authority to agree credit limits, knowledge of balance sheet and P&L analysis
  • Role model for updating and the use of OnGuard credit management system
  • Nurture and extend strong working relationships across Mood. To provide a high customer service working with Mood entities (client) and customers
  • Expertise in the management of customer queries
  • Actively participates in weekly AR calls by providing deep insight into customer account activity, their processes and how to escalate matters within the customer organisation
  • Contacting customers to apply cash correctly to customer accounts
  • Undertake full reconciliation of customer accounts

SKILLS, EXPERIENCE & ATTRIBUTES

  • Fluent oral and written in German language. Essential
  • Must be able to speak English proficiently as a second language. Essential
  • University degree in finance, economics or commercial studies. Preferable
  • Intermediate to Advanced MS Word & Excel skills. Essential
  • Minimum experience:  2 years Snr. . Preferable
  • High proficiency of ERP systems such as Navision. Preferable

Personal attributes: Motivated by success, invests in learning, career oriented, aspires for excellence, openly shares ideas, creative problem solver, and outstanding communicator. Essential

WHY MOOD?

  • Professional, multicultural, open and friendly working environment
  • Opportunity to be part of a Centre of Excellence journey
  • Health insurance package
  • Motivating salary