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Middle (2-5 ani), Senior (5-10 ani)

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engleză

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Multi Category (Electronics, Home Appliances, IT, Mobile, Auto, DYI, Pet Products, Fashion&Beauty, Sport&Outdoor, Media&Office Supplies, Children&Toys, Books, Home&Deco);

Marketplace is one of the fastest growing and dynamic businesses for eMAG. In this position, the Seller Performance Account Manager will play a key role in driving the strategic direction, program development and business support activities for all the sellers enrolled in the Marketplace model.

Responsibilities:

  • Directly colaborate with top performing seller and consult them on how to better perform on eMAG.
  • Responsible for making sure that Marketplace top sellers deliver the same experience that customers are used to when buying directly from eMAG.
  • Define business strategies and tactics to improve top seller performance through the use of analytic tools, reporting and knowledge bases.
  • Drive top seller adoption of new tools and capabilities to improve performance.
  • Understanding all Marketplace flows in order to be able to answer any Marketplace related questions from top sellers.
  • Generate value for Marketplace sellers, evolving the tools, capabilities and partnering with cross functional teams to drive product improvements.
  • Hitting your targets in terms of not only sales but also the number of sellers whose performance you’ve improved on monthly basis.
  • Ability to analyze huge sets of data, segment the data, and derive proper actions.
  • Acquire an in-depth knowledge of all aspect relating to ecommerce (Commercial, Marketing, Operations).
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.




Requirements:

• >3 years of related work experience

• Online ecommerce experience is a plus
• BA/MA degree in Economics
• Strong Microsoft Office skills [Excel, Word, Power Point]
• Strong communication skills (oral and written) in English.
• Excellent problem-solving skills, critical thinking and analytical skills
• Interest in setting up and improving processes
• Demonstrated ability to translate customer needs into business and product requirements
• Able to prioritize complex deliverables
• Detail-oriented and strong follow-through

Benefits:

• Competitive salary package;
• Attractive additional benefits policy;
• Integration program in a professional, young & dynamic team;
• Having the opportunity to work with the latest technologies;
• The opportunity to work in a pleasant and friendly team, and also a highly professional environment where you will have the chance to learn on a daily basis, and develop your career.



Who are we?

Launched in 2001 in Romania, in 2012 in Bulgaria and in 2013 in Hungary, eMAG is one of the pioneers of the Romanian e-commerce market. eMAG is an online shop with IT&C products and solutions, as well as with home appliances, with a permanently extending offer.
The company reaches its clients through the online shops , and , as well as through ten showrooms in Romania. In Romania, in its 13 years of activity, eMAG team has rapidly grown, currently reaching a number of approximately 1300 employees. eMAG supports the development of the Romanian and Bulgarian work force, offering highly specialized jobs, in an evolving market.

 

 


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