Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București


The SCCM Senior Administrator mission will be to perform functional third level support for users and systems, analyzing and solving incidents and problems, identifying root causes and reporting critical issues to the management. This position will administrate, operate and maintain our OS and software deployment and inventory tool (System Center Configuration Manager / SCCMfocusing on automation, mass deployments of software, and patch management.

Responsibilities
• Administrate and maintain SCCM environment.
• Design, Deploying and Configuring SCCM in a distributed environment.
• Operating System Deployment (OSD) and Windows Deployment.
• Software Distribution and Patch Management.
• Building and Deploying software packages to workstations.
• Using SCCM as an automation platform (via scripting, building/maintaining interfaces to asset management and ticketing system/self-service platform).
• Reduce the cost of operations and increase the reliability of services by automating OS deployments (enabling “Zero-Touch” end user hardware deployment) and enabling self-service application deployments.
• Remain current on emerging, industry standard technologies.
• Accountable for standardized client infrastructure documentation.
• Responsible for client architectural design documentation.
• Analyze, optimize, integrate new applications and provide technical expertise of new services.
• Ensure business continuity,
• Provide documentations and processes to our Service Desk and Field Support teams,
• Follow our IS Change Management guidelines and processes,

Profile requirements
• 5  years’ experience in supporting enterprise computer environments in a large scale company.
• 3  years’ experience in managing SCCM environments.
• Experience or knowledge with 1E products preferred.
• Excellent organizational and coordination skills.
• Strong Systems Center Configuration Manager (SCCM) experience.
• Design, Deploying and Configuring SCCM in a distributed environment.
• Operating System Deployment (OSD) and Windows Deployment.
• Software Distribution and Patch Management.
• Building and Deploying software packages to workstations.
• In-depth Windows operating system knowledge and advanced level ability at troubleshooting applications.
• Proven track record building Windows OS images for deployment via SCCM OSD.
• Comprehensive knowledge of task sequence creation, software distribution, collection concepts within SCCM.
• Proven scripting experience, particularly within SCCM task sequences.
• Willingness to coach and mentor all associate-level and service desk employees.
• Able to promptly respond, communicate and follow-ups with client requests and/or incidents.
• Excellent written and oral communication skills.
• Ability to prioritize between multiple tasks and organizations.
• Flexible and adaptable to change.
• Ease to work in a multi-national and multi-cultural environment.
• ITIL Foundation certification preferred.
• One or more of the following professional certifications: MCSE, MCP, MCITP, etc.
• Bachelor’s degree in Information Technology related field, or documented equivalent experience.
• Fluent in English.