Are you a team player? Do you wish to work closely with external customers/third parties? If so, this is an excellent opportunity for you to join an international technology business, Carestream Dental that is growing the team in Bucharest.
We are looking to complete our Dental Customer Support Centre team with an Operational Sales and Service Representative, fluent in Chinese and English, to support our dealers in China. In this activity, you will collaborate with various internal teams in order to fulfil all dealers' requirements, to manage complex orders and to offer general customer support. The position is very dynamic, you will provide solutions to challenges, communicate effectively and deliver excellent customer service.
As part of the team you will have training and career development opportunities, working with dealers to evaluate their order management supplies. The main duties include:
Order management and customer support
Cooperation with Marketing, Sales, Planning, Logistics
System and general business support
Projects and Specific Activities
Process improvement activities
In this role you will build positive working relationships with customers, you will need to have:
Business Education, a minimum of 1 years' experience in Customer Service/Order Management/ Commercial environment
Fluent in Chinese and English
Attention to details, telesales capabilities and string interpersonal skills;
Be a team player.
Carestream Dental offersan excellent office environment, a competitive financial package including private business medical plan.
If you wish to grow with the business and join a cross-cultural team, please apply.
Carestream Dental is an innovative new company positioned at the cornerstone of digital dentistry around the world. The company has a strong legacy of innovation and market leadership, with more than 400 patents, serving customers directly and indirectly in more than 100 countries.