Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite


Adresa/ adresele jobului

Acest anunt este inactiv, însă puteți trimite în continuare CV-ul Dvs. la aceasta companie

Job Description- main accountabilities:

-maintain lifecycle of Client's CIs and services to ensure the integrity and accuracy of the data within;

-maintain proper relationships as defined in the agreed Configuration Models;

-assist in the Audits of the CMDB to ensure accuracy – via physical or auto-scan means; create reports from CMDB for audit and compliance purposes

-identify and close gaps/discrepancies in CMDB data, suggest improvements to support increased data consistency, accuracy, and completeness

-assist in conducting Quality Assurance over SACM process and policies;

-assist in SACM Service Level Agreement reporting, both operational and ad-hoc reports as required and agreed;

-software license management (SLiM) reporting and maintenance

-work with Change Managers, Release Managers, Data Quality Managers, Data Managers and data Owners, Tools Support teams to enforce SACM process and policies


Candidate’s Profile:


-Good analytical skills and attention to detail-able to identify discrepancies and drive the same to closure to maintain accuracy of the CMDB;

-Understanding of/experience in Service Management processes and ITIL, especially IT Asset Management Lifecycle processes (including hardware and software);

-Knowledge of/experience in the technologies that support SACM (CMDBs, auto-discovery);

-Understanding of IT Asset Financials;

-Able to write reports, conduct meetings and perform investigative work;

-Fluent English, written and verbal;

- Advanced MS Excel skills;

-Strong verbal and writing skills in order to effectively communicate information to clients and internal team members;

-ITIL certificate would be an asset;