Remote Acquisition Executive
(1 year temporary contract with Lugera & Makler for Philip Morris Trading SRL)
Are you inquisitive and self-driven? Will you make a difference to our Company and colleagues around you? If yes, then we’d like to hear from you!
We are looking for passionate individuals who yearn for challenges and international work environments.
•You will design, deployment and end to end management of the Remote Sales and Conversion strategy;
•You will work closely with digital, e-commerce and marketing teams to design new ways of generating potential leads;
•You will ensure an efficient sales and conversion funnel performance from lead generation to conversion;
•You will build and maintain close relationships and engagement level with our BPO to ensure the on boarding, training and regular coaching sessions are completed effectively for the new joiners and for senior sales agents;
•You will monitor the KPIs for RSC project (quantity and quality indicators) to ensure an optimum service level for our consumers;
•You will obtain feedback from sales agents regarding insights from customers or related to system improvements and adjust the flow accordingly;
•You will analyze the performance reports, identify improvement opportunities and action accordingly;
•You will visit regularly BPO premises in order to closely supervise the proper provision of customer care services;
•You will develop new ideas, gather learnings and ensure constant improvement of the project;
•Minimum university degree or equivalent;
•Proven track record and 5+ years’ experience in sales (preferably in telesales) and/or call center departments;
•Excellent Project management and Communication skills;
•Ability to manage various stakeholders and exercise indirect influence;
•Creative thinker with attention to detail combined with strong analytical skills;
•Drive for results and high collaborative spirit;
•Good command of English & Romanian languages (writing and speaking);
•Involvement and proactivity;
FIND A NEW PATH
Our Company offers you a fresh perspective. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. With innovative technologies, services, and processes, backed by a competitive salary and compensation package, you will work in a professional group of team members from all over the world.
JOIN A GLOBAL MARKET LEADER
Welcome to Philip Morris International’s (PMI) affiliates in Romania, Philip Morris Romania SRL and Philip Morris Trading SRL.
Philip Morris Trading SRL, based in Bucharest, is responsible for the sale and merchandizing of PMI brands throughout the country. We have a dynamic brand portfolio that includes top international brands such as IQOS, Marlboro, Chesterfield, L&M and Virginia Slims. Philip Morris Trading SRL was established in 1997 and today employs more than 250 people in its head office and regional sales offices.
Philip Morris Romania SRL is our manufacturing factory based in Otopeni and employs more than 700 people. The factory has recently received a 490 million euro investment in becoming a new tobacco products – HEETS for the IQOS tobacco heating system. The factory serves the international demand of countries as Japan, but also EU countries where IQOS is sold.
We are also strongly committed to making a difference in the communities where our employees live and work. We support nonprofit organizations in the fields of education, culture, domestic violence prevention, and the fight against hunger and extreme poverty.