Nivel cariera

Entry (0-2 ani)

Limbi vorbite

engleză, germană

Adresa/ adresele jobului

Timișoara


Requirements:

• Bachelor degree (Electrical, Telecommunication or Computer Engineering background);

•  1 to 3 years experience in similar environment;
• Knowledge of infrastructure, technology & telecommunications fundamentals;
• Knowledge of GSM/GPRS/UMTS ( R99, R4, R5 ) architecture, interfaces, reference points, functions and protocols (LTE knowledge is a plus);
• Knowledge of: BTS, NodeB, BSC, RNC (eNodeB knowledge is a plus);
• Very good English (spoken & written), German is a plus;
• Highly Flexible to support on call roster;
• Experience on multivendor equipment;
• Open minded, positive with a flexible attitude and willing to work in teams of diverse professional and cultural background;
• Excellent written and verbal communication skills are required;
• Self motivated, detail-oriented and organized;
• Customer oriented;


Responsibilities:

• Performs Radio Configuration work orders implementations (rehoming, relining, creation/deletion of nodes) within the SLA;
• Handles and analyses Trouble Tickets and recommends timely actions and solutions to Trouble Tickets;
• Escalates Trouble Tickets to third line multivendor TACs when BO cannot solve them and monitors them until solved;
• Assist remotely the field staff for the integration / configuration of the equipment or during planned works/ incidents;
• Handle the RAN technical problems reported by customers or other support organizations.
• Develops procedures for improving the work orders process;
• Participate in internal and external training sessions in order to permanently improve his/her technical skills.


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