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Middle (2-5 ani)

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  • Keep customer relationship regarding product quality;
  • Manage customer portals;
  • Manage customer complaints, drive root cause analysis, follow up of the corrective actions;
  • Coordinate customer audits , define and monitor the list of corrective actions;
  • Drive continuous improvement process;
  • Coordinate internal process audits and track the list of open points;
  • Part of change management team;
  • Evaluate robustness of process preventive and corrective actions;
  • Elaborates and controls internal documents and customer requested documents related to products and processes quality;
  • Identify and analyse the risks, initiate correctives actions, follow up of action plans.


  • Technical university degree;
  • Experience in customer relations in automotive industry- minimum 1 year;
  • QS 9000/ISO TSP-FMEA, SPC knowledge, Problem Solving tools;
  • Experience as internal  auditor ISr ISO TS 16949 is an advantage;
  • PC operating skills – MS Office;
  • Fluent in English;
  • Outstanding communication and negotiation skills.