Professional Services Engineer

Nivel cariera

Senior (5-10 ani), Executive (>10 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București


Responsibilities:

  • Regular travel to deliver services on customer locations throughout the EMEA region. Percentage of travel is between 25%-40% percent of the time
  • Assist PS Project Managers during pre-sales process in preparing and reviewing
  • Proposals, presentations and Statements of Work (SOW) for professional services engagements
  • Work closely with the customer in understanding requirements, identifying a strategy for meeting the customer needs, problem identification, analysis and re-creation.
  • Design, develop & execute test configurations to cover functional, scalability, performance, system testing and characterization for L2-7 technologies including wireless solutions using Ixia Test Equipment and Applications.
  • Lead in test script design, bulk automation and test execution.
  • Provide analysis of test results
  • Perform day to day management of assigned projects, manage customer relationships and ensure customer delight.
  • Interface with Ixia departments (support, engineering, product marketing) to resolve or work round issues in timely manner.
  • Keep abreast of Product and Technology developments to ensure that latest solutions are used to enhance customer experience.

Requirements:

  • 2 years of experience in IP Networking
  • Bachelor’s Degree in a computer science or engineering background
  • Customer facing experience and ability to manage relationships
  • Good communication skills
  • Ability to troubleshoot network issues in a logical manner.

Expertise in one or more of the following:

  • L2/L3 technologies (Ethernet/IP)
  • Exposure to L4/7 Applications
  • Network Visibility (Exposure to Network Taps, Network Packet Brokers )