Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Adresa/ adresele jobului

București

Salariu aproximativ brut oferit / luna in euro

1359 €


Are you ready to take on the challenge of using your foreign language and interaction skills? If so, you might want to stop here for a minute and read further on…

We are hiring on various projects inside our company: Accounting and Customer Care projects.

Ideal candidate

- Student or young graduate
- Fluency in English AND Portuguese (B2)
- Excellent communication and interpersonal skills
- Problem solving and analysis skills
- Customer service orientation, self-motivated, reliable, proactive
- Attention to details, team player


Accounting Officer with Portuguese
- Process accounts payable invoices, travel expenses and payments
- Accounts receivable reporting
- Accounts reconciliations
- Resolve customer related situations as per accounts receivable procedures
- Process internal accounting documents
- Control the booking of the processed documents
- Cash collection

Work schedule 9:00-18:00

Junior Customer Service Associate with Portuguese

- proactively contact customers when issues in various applications may affect delivery commitments
- document support efforts/ steps and record customer information in a tracking tool
- understand customer needs in order to recommend appropriate solutions
- develop and maintain positive relationships with the customers we serve and our collaborators/ coordinators (dealerships and its representatives, various internal departments and coordinators – Network Development, Sales, Service, Spare Parts, Application Managers, Specialized IT Teams)
- Develop and maintain a proper level of understanding of customer, market, product and industry requirements, in order to keep high rates on customer satisfaction
- update the customers, following up on solutions and communicate in a timely, professional and complete manner.

We would like you to be willing to cover evening shifts (depending on our client schedule): 12:00- 21:00/ 14:00-23:00/ 15:00-24:00/ 16:00-01:00


  • Interviu online
  • For which of the two roles would you like to apply (Accounting Officer Or Junior Customer Service Associate with Portuguese)?
  • Please rate your Portuguese skills on a scale from 0 to 3, where 0=N/A, 1=Basic, 2=Conversational, 3=Fluent.
  • Please rate your English skills on a scale from 0 to 3, where 0=N/A, 1=Basic, 2=Conversational, 3=Fluent.
  • What are your salary expectations for this role?